Privacy Policy and Data Protection

Introduction to Our Privacy Practices

This Privacy Policy explains how Loraventhias collects, uses, and protects your personal information when you use our website and subscription service. We take your privacy seriously and are committed to transparent data practices.

We only collect information necessary to provide our service and improve your experience. We never sell personal data to third parties for marketing purposes.

Information We Collect

We collect the following types of information to provide and improve our service:

• • Contact details including name, email address, phone number, and postal address
• • Financial information relevant to planning discussions, such as income range and general asset information
• • Communication records from consultations, emails, and support interactions
• • Website usage data including pages visited, time spent, and technical information about your device

How We Use Your Information

We use collected information for these specific purposes:

• • Providing personalised financial planning consultations and support services
• • Communicating about your subscription, appointments, and service updates
• • Improving our website functionality and developing better service features
• • Complying with legal requirements and protecting against fraud or misuse

Legal Basis for Processing

We process your personal data based on the following legal foundations:

Primary Legal Basis: We process your data on the basis of your explicit consent for marketing communications and legitimate interest for service delivery and improvement

How We Share Your Information

We may share your information in these limited circumstances:

• • With trusted service providers who help us deliver our service, under strict data protection agreements
• • When required by law, regulation, or legal process, including court orders or regulatory investigations
• • To protect our rights, prevent fraud, or ensure the safety of our clients and service integrity

Data Security Measures

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security assessments.

Your Privacy Rights

You have the following rights regarding your personal information:

• • Right to access personal data we hold about you and receive a copy of this information
• • Right to correct any inaccurate or incomplete personal information in our records
• • Right to request deletion of your personal data, subject to certain legal exceptions
• • Right to receive your data in a portable format or have it transferred to another service provider
• • Right to object to certain types of data processing, including direct marketing communications

Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality and analyse usage patterns. These tools help us provide a better user experience and understand how our service is being used.

For detailed information about our cookie practices, please review our separate Cookie Policy. Cookie Policy

Data Retention Policy

We retain personal information for as long as necessary to provide our service and comply with legal obligations. Client consultation records are typically retained for seven years after service termination, as required by financial services regulations.

Children's Privacy Protection

Our service is intended for adults aged 18 and over. We do not knowingly collect personal information from minors. If we become aware that we have collected information from someone under 18, we will promptly delete this data.

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Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. Material changes will be communicated through email or website notices. The updated policy becomes effective when posted.

Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, please contact us using the information provided below.